If youre on the nbn, youll still be be able to make voice calls during a power outage. Your modem stays connected to the internet during a power outage for up to 4 hours, depending on wifi and data usage. Mobile speeds are limited to 61 mbps and will vary. Your service provider will send you a new compatible modem and telephone handset. Telstra may be one of the countrys largest broadband providers, but it also has plenty of special offers, so compare telstra broadband deals. The telstra sales teams are trained to tell customers about this before they migrate to the nbn and it is also included in the welcome letter and modem install guides we give to customers.
Telstra on 2200 to arrange for a telstra technician to set up your phone service. On telstra website about this device, it mentioned easily pair wireless devices using the wps pushbutton connection. In a nut shell telstra technical can not provide manuals for there modem other than the package instructions, reason for this is patent rights to the developers. If you wish to know about the features of the modem and how to set them correctly you have to go to the modem venders website to get the correct manual. Telstra smart modem gen 2 from telstra internet extras. We face off the two biggest broadband providers, optus vs telstra, to help you decide which one offers the right internet plan for you.
There is no instruction at all about the bottom on the modem i. Unid ports if your service requires a gateway, such as telstra voice advanced or broadband, you will connect your gateway to one of these ports. Information about the adsl and phone cutoff date at your address. This is my last free modem, because the telstra plan that im on now states that i will have to pay for a replacement modem should this one fail. The nbn connection box the nbn connection box is located inside. If you have an nbn fibre to the node or an nbn fibre to the building internet connection, this video will show you how to set up your new telstra smart modem. Additional costs will apply if you have complex cabling requirements. Manual for smart modem telstra crowdsupport 755488. However, i cannot find any manual in the box and even browsed the web site. Get a more reliable home internet connection with the telstra smart modem gen 2. Compare telstra adsl plans grab an adsl plan with telstra and have peace of mind in knowing theyll transfer you to the nbn when its ready in your neighbourhood.
Setting up your telstra gateway pro for adsl and vdsl. Compare optus and telstra s nbn plans below compare. How to install your telstra smart modem for nbn fttn and. Unlike modemrouters you might be familiar with from adsl and cable broadband services, each port on the nbn connection box is reserved for a separate. Your existing phone services will be cut off 18 months after the nbn is first. Telstra smart troubleshooting fix service issues online. The questions to ask before you move your home phone to. The modem allows you to access the internet and the router allows you to.
Smart troubleshooting fix service issues online telstra. A telstra professional install involves a home visit from a skilled technician including nbn service install check to help you connect your devices and services to the nbn network. How to install your telstra smart modem for nbn fttn and nbn. If you have an nbn fibre to the node or an nbn fibre to the building internet connection, this video will show you how to set up your new. This means that you wont be able to make or receive phone calls if there is no power to your modem, including calls to emergency 000 services. Useful information about your nbn supplied equipment nbn co. Youll need to use the modem supplied in this kit to connect to nbn existing telstra or byo modems cannot be used. Power connects to a powerpoint or the nbn psu if you have one. Setting up your gateway with an nbn box fibre to the premises.
Most people will need to move to the national broadband network nbn if they want a. Wiringyour telstra gateway a telstra nbn customers if you have had a telstra broadband nbn service installed at your premise you will not be required to perform any additional wiring on the telstra gateway max. Put simply, your modem connects to the internet using broadband. How to install your nbn connection box and telstra smart modem for fttc see fttc quick start guide or download the complete fttc quick start guide pdf 1.
You get broadband internet access through wiring either adsl, cable or the nbn network which connects to your modem. Unser manual and admin password for my telstra smart modem. Telstra nbn vdsl2 configuration management, networking. Most services that are supplied over telstras copper and cable broadband. Youll need to rely on your mobile phone to make calls in this situation. Learn how to set up your telstra gateway on the nbn, fibre to the node and fibre to the building. You can then wirelessly connect your phone, tablet or laptop to your modem using wifi. The telstra smart modem gen 2 will provide 4g voice failover in the event of a broadband outage or. It switches from our home internet network to our mobile network if needed, all while still using your home data allowance.
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